What is 3D secure /Personal Identification service (本人認証サ...
3-D Secure is an additional security layer for online credit card shopping in order t... 詳細表示
I would like to know is it possible to change my revolvin...
Unfortunately, we are unable to change your revolving payment or monthly payment to o... 詳細表示
What is カード申し込み受付ID (Application Reference ID)?
カード申し込み受付ID (Application Reference ID) is 8 alphanumeric IDgenerated after applying f... 詳細表示
Why can't I link a bank account to Rakuten card online ?
The name on the bank account must match the name on Rakuten card. If you are not in ... 詳細表示
When is the cutoff date for billing and the deadline for...
Regarding shopping charges and cash withdrawals on your credit card, the payment shall ... 詳細表示
I'd like to change my personal account information since ...
You can change the information such as your address, phone number, and workplace from h... 詳細表示
I forgot My Rakuten ID and/or Password.
If you have forgotten your Rakuten ID or your Password, please fill out Account Infor... 詳細表示
I couldn't receive the card because my name on my ID card...
When you present your identity verification document to receive the credit card, your... 詳細表示
My name was spelled incorrectly on my credit card. How ca...
You canask us to change your name on your credit card on Rakuten e-NAVI. Please log in... 詳細表示
I don't know how to fill out the bank application form.
To see how to fill out the bank application form, you can take a look at the screen cap... 詳細表示
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