I don't know how to fill out the bank application form.

To see how to fill out the bank application form, you can take a look at the screen cap... 詳細表示

How do I cancel my credit card ?

We're sorry to hear you would like to cancel your Card. Please give our Rakuten Card... 詳細表示

How can I check the available amount and balance of my Ra...

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I'd like to change my personal account information since ...

You can change the information such as your address, phone number, and workplace from h... 詳細表示

I'd like to increase my credit card limit.

You can ask us to review your credit card limit on Rakuten e-NAVI. Please regist... 詳細表示

What if I can't remember the PIN for my Rakuten card?

If you would like to check the PIN for your Rakuten card, please log in to Rakuten e-... 詳細表示

How can I check my Rakuten account information?

Click here to access your Rakuten account information and select English ! 詳細表示

My credit card is about to expire. Should I apply for the...

We will automatically send a new card to your address, which you receive a paper bill... 詳細表示

I'd like to change my e-mail address. How can I change it?

You can change your e-mail address on "Change your e-mail address" out of "Change your ... 詳細表示

I received a new card, but my current card hasn't expired...

Your current card will continue to work until the expiration date passes. However, t... 詳細表示