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How should I answer the SMS/e-mail of 「ご利用内容ご確認のお願い」?
We’ve detected doubt of fraud with your Rakuten card. We'd like to confirm you whe... 詳細表示
- FAQ No.：142910
- 公開日時：2023/01/20 18:31
- 更新日時：2023/02/01 14:54
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What is 3D secure /Personal Identification service (本人認証サ...
3-D Secure is an additional security layer for online credit card shopping in order t... 詳細表示
- FAQ No.：20493
- 公開日時：2016/12/29 14:45
- 更新日時：2023/04/27 12:54
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I lost my Rakuten Bank card. What should I do?
Please contact Rakuten Card and Rakuten Bank as soon as you realize that your Rakuten B... 詳細表示
- FAQ No.：8301
- 公開日時：2016/03/14 19:46
- 更新日時：2016/03/29 09:46
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How come my credit card does not work anymore?
If your credit card does not work, it may be due to the following reasons: ・ Excee... 詳細表示
- FAQ No.：2008
- 公開日時：2015/04/14 12:47
- 更新日時：2016/03/29 09:51
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Recently we are reported about phishing emails pretending Rakuten Card. If you recei... 詳細表示
- FAQ No.：45692
- 公開日時：2018/01/26 17:01
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The CVV number (Card Verification Value) - otherwise known as the security code is th... 詳細表示
- FAQ No.：15186
- 公開日時：2018/07/02 00:00
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I lost my credit card. What should I do?
Please contact us as soon as you realize that your credit card has been lost or stolen.... 詳細表示
- FAQ No.：8298
- 公開日時：2016/03/14 19:46
- 更新日時：2016/10/03 11:32
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Will I be charged any additional fees for the new card Wh...
No, there will be no additional charges to receive your new Credit Card. If your c... 詳細表示
- FAQ No.：61261
- 公開日時：2018/08/21 19:05
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