How should I answer the SMS/e-mail of 「ご利用内容ご確認のお願い」?
We’ve detected doubt of fraud with your Rakuten card. We'd like to confirm you whe... 詳細表示
What should I send if the address on my ID verification d...
In addition to your ID verification document, please send the utility bill receipt... 詳細表示
Could I contact Rakuten card in English? 英語で問い合わせはできますか。
Certainly. Please contact the customer call center, and then our representativ... 詳細表示
The payment could not be withdrawn from my bank account o...
The payment will be automatically withdrawn from your bank account even after the payme... 詳細表示
How do I check on a credit card application’s status?
You can check the status of your credit card application online. If,for some reason,yo... 詳細表示
How can I pay my credit card bills?
You have two options. 1 : AUTOMATIC WITHDRAWAL OPTION You can pay your ... 詳細表示
What advice do you have for filling out the Rakuten Card ...
Since typos or misinformation could lead to your application being rejected, it is very... 詳細表示
What is the revolving payment?
Revolving payment means that you only have to pay the minimum payment each month, but y... 詳細表示
What is カード申し込み受付ID (Application Reference ID)?
カード申し込み受付ID (Application Reference ID) is 8 alphanumeric IDgenerated after applying f... 詳細表示
I applied for the credit card online, but I haven't recei...
It usually takes about 7-10 days after you apply for the credit card online. About E... 詳細表示