Although the payment was withdrawn from my bank account o...

It will take a few days to confirm your payment and for it to be reflected in your avai... 詳細表示

I'd like to change my personal account information since ...

You can change the information such as your address and workplace from here on Rakuten ... 詳細表示

I would like to know how to request for changing payment ...

After the designated period for changing the payment amount, you can change your paymen... 詳細表示

I would like to know is it possible to change my revolvin...

Unfortunately, we are unable to change your revolving payment or monthly payment to one... 詳細表示

Could I contact Rakuten card in English?

Certainly. Please contact chat support or the customer call center, and an English spe... 詳細表示

How should I answer the SMS/e-mail of 「ご利用内容ご確認のお願い」?

Rakuten Card was suspected of being fraudulent. We would like to confirm if you are aw... 詳細表示

What advice do you have for filling out the Rakuten Card ...

Since typos or misinformation could lead to your application being rejected, it is very... 詳細表示

The payment could not be withdrawn from my bank account o...

The payment will be automatically withdrawn from your bank account even after the payme... 詳細表示

How do I check on a credit card application’s status?

You can check the status of your credit card application online. If, for some reason, ... 詳細表示

I'd like to know about depositing money at convenience st...

If you are unable to withdraw on the payment date, you can display the barcode on your ... 詳細表示