Why can't I link a bank account to Rakuten card online ?
The name on the bank account must match the name on Rakuten card. If you are not in th... 詳細表示
I received a new card, but my current card hasn't expired...
Your current card will continue to work until the expiration date passes. However, t... 詳細表示
I cannot register my Rakuten ETC card on Rakuten e-NAVI.
You don't need to register your Rakuten ETC card on Rakuten e-NAVI. You can check the ... 詳細表示
持っているカードを異なる国際ブランド(Mastercardなど)に変更したい
弊社ではカードのブランド変更はうけたまわっておりません。 現在お持ちの楽天カードをご解約のうえ、再度新規にてお申し込みいただく必要がございます。 なお、楽天カードをお... 詳細表示
How can I pay my credit card bills?
You have two options. 1 : AUTOMATIC WITHDRAWAL OPTION You can pay your ... 詳細表示
About "Notification e-mail of Card Usage"
It's a service to notify when the card is used. It detects in case of card fraud. ... 詳細表示
Family card is an extra card that a member of your family can use. Additional cards sh... 詳細表示
How do I cancel my credit card ?
We're sorry to hear you would like to cancel your Card. If you're located outside of... 詳細表示
Visa Secure/Mastercard ID Check/J Secure/American Express...
楽天カードでは、「Visa Secure」、「MastercardID Check」、「J/Secure」、「American Express SafeKey」を総称して... 詳細表示
How can I use cash advance on my credit card? Is it also ...
Cash advances are available within your available amount at banks' ATMs, Japan Post B... 詳細表示
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