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  • FAQ No. : 8318
  • 公開日時 : 2016/03/14 19:50
  • 更新日時 : 2016/03/29 09:45
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I applied for the credit card online, but I haven't received it yet.

回答

It usually takes about 7-10 days after you apply for the credit card online.
 
About ETC card
■If you apply for ETC card at the same time with the application for your Rakuten credit card, you will receive the ETC card within about 2 weeks by Yamato Transport Co., Ltd after you have received your Rakuten credit card.
 
About Additional card (so-called Family card)
■If you apply for an additional card at the same time you apply for your Rakuten credit card, it will be sent together with your Rakuten credit card and you will receive it within about 7-10 days.
■If you already have Rakuten Card credit card and apply for additional card, it will be sent by registered mail and will arrive within 7-10 days.

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