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  • FAQ No. : 61261
  • 公開日時 : 2018/08/21 19:05
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Will I be charged any additional fees for the new card When I lost or stolen my credit card ? 

回答

No, there will be no additional charges to receive your new  Credit Card.
If your credit card is lost or stolen please call Rakuten Card Contact center  as soon as possible - 24 hours a day, 7 days a week .
One of our Customer Service Officers will immediately block your old card and re-issue you with a new card with different card number.
 
■Lost or Stolen Credit Cards (24 hours available phone number)
Domestic call (toll-free number)
0120-86-6910
 
In the case that you cannot use the toll-free number
092-474-9256
 
Overseas call
81(country code)-92-474-9256
 

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