- よくある質問 > FAQ(English) > Billing&Payment > What happens if I go over my credit line?
よくある質問
What happens if I go over my credit line?
- カテゴリー :
回答
If you exceed your credit line, you will not be able to make any more transactions
until you have paid your balance below the credit limit.
You may have declined transactions.
until you have paid your balance below the credit limit.
You may have declined transactions.
If you would like to check your available amount and balance,
please log in to Rakuten e-NAVI from here or contact the Rakuten Card Customer Call Center.
please log in to Rakuten e-NAVI from here or contact the Rakuten Card Customer Call Center.
【Inquiries to Rakuten Card】
・Rakuten Card Co., Ltd. Customer Call Center
0570-66-6910
・In the case that you cannot use the phone number above
092-474-6287
※Representatives are available from 9:30 a.m. to 5:30 p.m. (Also available on Saturdays, Sundays and national holidays)
・Rakuten Card Co., Ltd. Customer Call Center
0570-66-6910
・In the case that you cannot use the phone number above
092-474-6287
※When you hear the voice guidance, follow the steps below.
・Available amount
- 1.Press "1" for cardholder.
- Press "3" for various inquiries.
- Enter your "card number＃" and "date of birth＃".
- Press "1" for available amount inquiry.
- Press "1" for available amount inquiry.
・Usage balance
- Press "1" for cardholder.
- Press "3" for various inquiries.
- Enter your "card number＃" and "date of birth＃".
- Press "3" for balance inquiry.