If you would like to check your available amount and balance, please log in to Rakuten e-NAVI from here or contact the Rakuten Card Customer Call Center.
【Inquiries to Rakuten Card】
・Rakuten Card Co., Ltd. Customer Call Center
0570-66-6910
・In the case that you cannot use the phone number above
092-474-6287
※When you hear the voice guidance, please press "0#".
※Representatives are available from 9:30 a.m. to 5:30 p.m. (Also available on Saturdays, Sundays and national holidays)