Certainly.
Please contact the customer call center, and then our representative who can speak English will call you back.
Inquiries to Rakuten Card
・Rakuten Card Co., Ltd. Customer Call Center
0570-66-6910
・In the case that you cannot use the phone number above, please dial
092-474-6287
※When you hear the voice guidance, follow the steps below.
- Press "1" for cardholder.
(After this, If you are calling from a smartphone, please press "2".)
- Press "7" for inquiries about card issuance status and delivery
※Representatives are available from 9:30 a.m. to 5:30 p.m. (Also available on Saturdays, Sundays, national hollidays)