The annual membership fee may be required in some cases. It may differ according to the credit card type. For more det

You can change your e-mail address on "Change your e-mail address" out of "Change your personal information" on Rakuten

You can choose to pay with your bonus either in one time or in two times. ※Please note that this option is not avai

Recently we are reported about phishing emails pretending Rakuten Card. If you receive an email asking for updates t

You can use Apple pay in Quickpay member stores and online shops that allow Apple pay. For the shop list, click here

Apple Pay is safer than using a plastic credit, debit, or prepaid card. Every transaction on your iPhone, iPad, or Mac

No, there will be no additional charges to receive your new Credit Card. If your credit card is lost or stolen ple

2nd Pasword is not User ID & User's pasword but completely another password to prevent the other person from logging

Regarding your user ID and password, they are managed by Rakuten Ichiba. You can confirm your user ID and reset you

Please contact Rakuten Card and Rakuten Bank as soon as you realize that your Rakuten Bank card has been lost or stolen.

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Does ETC card cost annual membership fee?

The annual membership fee may be required in some cases. It may differ according to th... 詳細表示
- FAQ No.：39069
- 公開日時：2021/12/27 10:57
- カテゴリー： Apply for a Rakuten Credit Card
I'd like to change my e-mail address. How can I change it?

You can change your e-mail address on "Change your e-mail address" out of "Change your ... 詳細表示
- FAQ No.：8003
- 公開日時：2016/03/14 19:39
- 更新日時：2016/03/29 09:49
- カテゴリー： Credit Card Account Information
With the bonus payment plan, how can I pay?

You can choose to pay with your bonus either in one time or in two times. ※Please ... 詳細表示
- FAQ No.：39066
- 公開日時：2017/10/06 22:32
- カテゴリー： Billing&Payment
Warning about phishing emails

Recently we are reported about phishing emails pretending Rakuten Card. If you recei... 詳細表示
- FAQ No.：45692
- 公開日時：2018/01/26 17:01
- カテゴリー： Security&Trouble
Where can I use Apple Pay in Japan?

You can use Apple pay in Quickpay member stores and online shops that allow Apple pay. ... 詳細表示
- FAQ No.：45720
- 公開日時：2018/01/26 17:01
- カテゴリー： About Apple Pay
How secure is Apple Pay?

Apple Pay is safer than using aplastic credit, debit, or prepaid card. Every transact... 詳細表示
- FAQ No.：45721
- 公開日時：2018/01/26 17:01
- カテゴリー： Other Credit Card Questions
Will I be charged any additional fees for the new card Wh...

No, there will be no additional charges to receive your new Credit Card. If your c... 詳細表示
- FAQ No.：61261
- 公開日時：2018/08/21 19:05
- カテゴリー： Security&Trouble
About "2nd Password" in Rakuten e-NAVI

2nd Pasword is not User ID & User's pasword but completely another password to prevent ... 詳細表示
- FAQ No.：163041
- 公開日時：2024/02/22 10:00
- カテゴリー： Security&Trouble
I cannot login to Rakuten e-NAVI since I forgot my Rakute...

Regarding your user ID and password, they are managed by Rakuten Ichiba. You can c... 詳細表示
- FAQ No.：2010
- 公開日時：2018/10/01 11:00
- 更新日時：2024/08/15 17:54
- カテゴリー： Rakuten e-NAVI
I lost my Rakuten Bank card. What should I do?

Please contact Rakuten Card and Rakuten Bank as soon as you realize that your Rakuten B... 詳細表示
- FAQ No.：8301
- 公開日時：2016/03/14 19:46
- 更新日時：2016/03/29 09:46
- カテゴリー： Security&Trouble

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