If you exceed your credit line, you will not be able to make any more transactions until you have paid your balance

We will automatically send a new card to your address, which you receive a paper billing statement each month, around

It will take a few days to confirm your payment and reflect it to your available amount after the payment is withdrawn

You will earn approximately 1% of the purchase price in points (100 JPY⇔1 Point) the following month after your purcha

If you register "WEB明細サービス", you will not receive billing statement by mail and need to access Rakuten e-NAVI to check

Family card is an extra card that a member of your family can use. Additional cards share the credit card limit. And

The CVV number (Card Verification Value) - otherwise known as the security code is the final 3 digit number printed on

When you change your credit card number, you need to contact any companies (such as your utilities, e.g. gas or electr

Please contact Rakuten Card and Rakuten Bank as soon as you realize that your Rakuten Bank card has been lost or stolen.

Regarding your user ID and password, they are managed by Rakuten Ichiba. You can confirm your user ID and reset you

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What happens if I go over my credit line?

If you exceed your credit line, you will not be able to make any more transactions u... 詳細表示
- FAQ No.：46480
- 公開日時：2018/01/30 18:30
- 更新日時：2024/02/14 09:09
- カテゴリー： Billing&Payment
My credit card is about to expire. Should I apply for the...

We will automatically send a new card to your address, which you receive a paper bill... 詳細表示
- FAQ No.：26717
- 公開日時：2017/10/06 22:31
- カテゴリー： Credit Card Account Information
Although the payment was withdrawn from my bank account o...

It will take a few days to confirm your payment and reflect it to your available amou... 詳細表示
- FAQ No.：26674
- 公開日時：2017/10/06 22:32
- カテゴリー： Billing&Payment
When can I earn the Rakuten Points for the purchases I ma...

You will earn approximately 1% of the purchase price in points (100 JPY⇔1 Point) the ... 詳細表示
- FAQ No.：20494
- 公開日時：2016/12/29 14:46
- カテゴリー： Benefits
I don't receive billing statement every month. How can I ...

If you register "WEB明細サービス", you will not receive billing statement by mail and need ... 詳細表示
- FAQ No.：20485
- 公開日時：2016/12/29 14:32
- 更新日時：2022/11/15 17:56
- カテゴリー： Billing&Payment
What is family card?

Family card is an extra card that a member of your family can use. Additional cards ... 詳細表示
- FAQ No.：20482
- 公開日時：2016/12/29 14:22
- カテゴリー： Apply for a Rakuten Credit Card
What is the CVV code?

The CVV number (Card Verification Value) - otherwise known as the security code is th... 詳細表示
- FAQ No.：15186
- 公開日時：2018/07/02 00:00
- カテゴリー： Security&Trouble
My credit card number changed. Is there anything else tha...

When you change your credit card number, you need to contact any companies (such as y... 詳細表示
- FAQ No.：15105
- 公開日時：2016/09/30 10:14
- 更新日時：2019/09/19 14:08
- カテゴリー： Credit Card Account Information
I lost my Rakuten Bank card. What should I do?

Please contact Rakuten Card and Rakuten Bank as soon as you realize that your Rakuten B... 詳細表示
- FAQ No.：8301
- 公開日時：2016/03/14 19:46
- 更新日時：2016/03/29 09:46
- カテゴリー： Security&Trouble
I cannot login to Rakuten e-NAVI since I forgot my Rakute...

Regarding your user ID and password, they are managed by Rakuten Ichiba. You can c... 詳細表示
- FAQ No.：2010
- 公開日時：2018/10/01 11:00
- 更新日時：2024/08/15 17:54
- カテゴリー： Rakuten e-NAVI

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