How come my credit card does not work anymore?
If your credit card does not work, it may be due to the following reasons: ・ Excee... 詳細表示
How do I dispute a transaction?
We do recommend that you contact the merchant before initiating a dispute, which may ... 詳細表示
I cannot register my Rakuten ETC card on Rakuten e-NAVI.
You don't need to register your Rakuten ETC card on Rakuten e-NAVI. You can check th... 詳細表示
With the 2-time payment, do I have to pay interest?
With the 2-time payment, you do not have to pay any interest. You will pay in two inst... 詳細表示
I don't receive billing statement every month. How can I ...
If you register "WEB明細サービス", you will not receive billing statement by mail and need ... 詳細表示
I canceled a transaction, and I don't know how the deduct...
The cutoff date for the cancelation is the end of each month. After we receive the d... 詳細表示
I lost my Rakuten Bank card. What should I do?
Please contact Rakuten Card and Rakuten Bank as soon as you realize that your Rakuten B... 詳細表示
About "Notification e-mail of Card Usage"
It's a service to notify when the card is used. It detects in case of card fraud. ... 詳細表示
About "2nd Password" in Rakuten e-NAVI
2nd Pasword is not User ID & User's pasword but completely another password to prevent ... 詳細表示
I want to cancel Edy Auto Charge
Edy Auto Charge can be canceled in the following ways: "Cancellation at a FamilyMart mu... 詳細表示
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