Although the payment was withdrawn from my bank account o...
It will take a few days to confirm your payment and reflect it to your available amou... 詳細表示
My credit card is about to expire. Should I apply for the...
We will automatically send a new card to your address, which you receive a paper bill... 詳細表示
With the 2-time payment, do I have to pay interest?
With the 2-time payment, you do not have to pay any interest. You will pay in two inst... 詳細表示
Recently we are reported about phishing emails pretending Rakuten Card. If you recei... 詳細表示
How can I check my Rakuten account information?
Click here to access your Rakuten account information and select English ! 詳細表示
I cannot register my Rakuten ETC card on Rakuten e-NAVI.
You don't need to register your Rakuten ETC card on Rakuten e-NAVI. You can check th... 詳細表示
How do I dispute a transaction?
We do recommend that you contact the merchant before initiating a dispute, which may ... 詳細表示
About "Notification e-mail of Card Usage"
It's a service to notify when the card is used. It detects in case of card fraud. ... 詳細表示
How come my credit card does not work anymore?
If your credit card does not work, it may be due to the following reasons: ・ Excee... 詳細表示
I lost my credit card. What should I do?
Please contact us as soon as you realize that your credit card has been lost or stolen.... 詳細表示
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