Does ETC card cost annual membership fee?
The annual membership fee may be required in some cases. It may differ according to th... 詳細表示
Family card is an extra card that a member of your family can use. Additional cards ... 詳細表示
With the bonus payment plan, how can I pay?
You can choose to pay with your bonus either in one time or in two times. ※Please ... 詳細表示
Recently we are reported about phishing emails pretending Rakuten Card. If you recei... 詳細表示
Where can I use Apple Pay in Japan?
You can use Apple pay in Quickpay member stores and online shops that allow Apple pay. ... 詳細表示
Apple Pay is safer than using aplastic credit, debit, or prepaid card. Every transact... 詳細表示
Will I be charged any additional fees for the new card Wh...
No, there will be no additional charges to receive your new Credit Card. If your c... 詳細表示
What should I send if the address on my ID verification d...
In addition to your ID verification document, please send the utility bill receipt... 詳細表示
How to transfer your remaining Edy balance from a Rakuten...
The Edy balance of a Rakuten card can be transferred using a multi-function copier at F... 詳細表示
I lost my Rakuten Bank card. What should I do?
Please contact Rakuten Card and Rakuten Bank as soon as you realize that your Rakuten B... 詳細表示
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