You can choose to pay with your bonus either in one time or in two times. ※Please note that this option is not avai

The cutoff date for the cancelation is the end of each month. After we receive the data for your reimbursement from t

It will take a few days to confirm your payment and reflect it to your available amount after the payment is withdrawn

With the 2-time payment, you do not have to pay any interest. You will pay in two installments on the due date for the

Edy Auto Charge can be canceled in the following ways: "Cancellation at a FamilyMart multi-function copier", "Cancellati

If you register "WEB明細サービス", you will not receive billing statement by mail and need to access Rakuten e-NAVI to check

If you exceed your credit line, you will not be able to make any more transactions until you have paid your balance

We do recommend that you contact the merchant before initiating a dispute, which may result in a quicker resolution.

If you would like to check your this month's payment, please log in to Rakuten e-NAVI from here. This month's payment w

Unfortunately, we are unable to change your revolving payment or monthly payment to one time payment. However, you ca

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With the bonus payment plan, how can I pay?

You can choose to pay with your bonus either in one time or in two times. ※Please ... 詳細表示
- FAQ No.：39066
- 公開日時：2017/10/06 22:32
I canceled a transaction, and I don't know how the deduct...

The cutoff date for the cancelation is the end of each month. After we receive the d... 詳細表示
- FAQ No.：15089
- 公開日時：2016/09/30 10:15
Although the payment was withdrawn from my bank account o...

It will take a few days to confirm your payment and reflect it to your available amou... 詳細表示
- FAQ No.：26674
- 公開日時：2017/10/06 22:32
With the 2-time payment, do I have to pay interest?

With the 2-time payment, you do not have to pay any interest. You will pay in two inst... 詳細表示
- FAQ No.：39068
- 公開日時：2017/10/06 22:32
I want to cancel Edy Auto Charge

Edy Auto Charge can be canceled in the following ways: "Cancellation at a FamilyMart mu... 詳細表示
- FAQ No.：152107
- 公開日時：2023/06/22 16:16
- 更新日時：2023/06/26 14:21
I don't receive billing statement every month. How can I ...

If you register "WEB明細サービス", you will not receive billing statement by mail and need ... 詳細表示
- FAQ No.：20485
- 公開日時：2016/12/29 14:32
- 更新日時：2022/11/15 17:56
What happens if I go over my credit line?

If you exceed your credit line, you will not be able to make any more transactions u... 詳細表示
- FAQ No.：46480
- 公開日時：2018/01/30 18:30
- 更新日時：2024/02/14 09:09
How do I dispute a transaction?

We do recommend that you contact the merchant before initiating a dispute, which may ... 詳細表示
- FAQ No.：60145
- 公開日時：2018/07/25 10:57
How can I check this month's payment?

If you would like to check your this month's payment, please log in to Rakuten e-NAVI f... 詳細表示
- FAQ No.：26716
- 公開日時：2017/10/06 22:31
I would like to know is it possible to change my revolvin...

Unfortunately, we are unable to change your revolving payment or monthly payment to o... 詳細表示
- FAQ No.：39071
- 公開日時：2017/10/06 22:31

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