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  • FAQ No. : 20493
  • 公開日時 : 2016/12/29 14:45
  • 更新日時 : 2024/07/02 18:56
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What is 3D secure /Personal Identification service (本人認証サービス)?

回答

3-D Secure is an additional security layer for online credit card shopping in order to prevent you from being a victim of credit card fraud.

When shopping online with participating merchants of this service, you can prevent unauthorized use such as "identity theft" due to credit card information theft by entering a one-time code  or a "personal authentication code" set by the member themselves, in addition to credit card information.

Registration and usage are free of charge.

Once you register through Rakuten e-NAVI, you can start using the service immediately.

For members currently using a fixed code, please switch to the one-time code method to enhance security.

  • Please note that if you have not registered for the personal authentication service, there may be some merchants where you will not be able to use card payments, so please register in advance.
  • All credit cards issued by our company support 3D Secure 2.0.
     

If you would like to register Personal Identification service(本人認証サービス) , you may request one from here.

【Notes】

※Service name for this service differs depending on international credit card brand.
  • Mastercard「Mastercard ID Check」
  • Visa「Visa Secure」
  • JCB「J/Secure」
  • American Express 「American Express SafeKey」


※The "Personal Identification Password (本人認証パスワード)” which you create will be an additional password separate from each of the below.

  •      Your 4-digit PIN
  •      Your login password for Rakuten e-NAVI

When you're reissued with a new card or switch your card, if you had registered for the "Personal Authentication Service (3D Secure)" with your previous card, you will need to register again with your new card.

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