Certainly.

Please contact chat support or the customer call center, and an English speaking representative will call you back.

Inquiries to Rakuten Card

Rakuten Card Co., Chat Support
From the Chat Support page below, please select "Contact in English" and then choose your desired inquiry type.
※Login to Rakuten e-NAVI, Rakuten Card's exclusive online service, is required.
※For some inquiries, we may ask you to contact Customer Call Center.
 

Click here for Chat Support (Rakuten e-NAVI login required) >

Rakuten Card Co., Ltd. Customer Call Center
　0570-66-6910
・In the case that you cannot use the phone number above, please dial
　092-303-7188  ※When you hear the voice guidance, follow the steps below.

1. Press "3".
2. Press "1" for cardholder.
   （After this, If you are calling from a smartphone, please press "2".）
3. Press "7" for inquiries about card issuance status and delivery.
4. Press "0" to connect to an operator.

※Representatives are available from 9:30 a.m. to 5:30 p.m.
(Also available on Saturdays, Sundays, national holidays)