Could I contact Rakuten card in English?

カテゴリー :

回答

Certainly.

Please contact the customer call center, and then our representative who can speak English will call you back.

・Rakuten Card Co., Ltd. Customer Call Center

0570-66-6910

・In the case that you cannot use the phone number above, please dial

092-474-6287

※When you hear the voice guidance, follow the steps below.

Press "1" for cardholder.
（After this, If you are calling from a smartphone, please press "2".）
Press "7" for inquiries about card issuance status and delivery

※Representatives are available from 9:30 a.m. to 5:30 p.m. (Also available on Saturdays, Sundays, national hollidays)