How do I dispute a transaction?
We do recommend that you contact the merchant before initiating a dispute, which may ... 詳細表示
How can I check my Rakuten account information?
Click here to access your Rakuten account information and select English ! 詳細表示
With the 2-time payment, do I have to pay interest?
With the 2-time payment, you do not have to pay any interest. You will pay in two inst... 詳細表示
My credit card is about to expire. Should I apply for the...
We will automatically send a new card to your address, which you receive a paper bill... 詳細表示
Although the payment was withdrawn from my bank account o...
It will take a few days to confirm your payment and reflect it to your available amou... 詳細表示
When can I earn the Rakuten Points for the purchases I ma...
You will earn approximately 1% of the purchase price in points (100 JPY⇔1 Point) the ... 詳細表示
I don't receive billing statement every month. How can I ...
If you register "WEB明細サービス", you will not receive billing statement by mail and need ... 詳細表示
Family card is an extra card that a member of your family can use. Additional cards ... 詳細表示
Apple Pay で決済をしたものをキャンセルするにはどうすればよいですか?
店舗でApple Payにて取引決済をした商品を返品される場合は、購入時のレシートを店舗へご提示いただき、キャンセルしてください。 詳細表示
ApplePayでiPhoneやiPadのアプリ内で決済する場合の手続き方法を知りたい
iPhoneとiPadを使用してアプリ内で決済するには、精算の際、決済方法としてApple Payを選択し、Touch IDに指で触れてください。 詳細表示
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