I canceled a transaction, and I don't know how the deduct...
The cutoff date for the cancelation is the end of each month. After we receive the dat... 詳細表示
What does the error message mean when I submit Residence ...
We kindly request our customers who live in Japan but are not Japanese nationals to sub... 詳細表示
With the monthly payment plan, how many times can I break...
With installment payment plan, you can choose from 3, 5, 6, 10, 12, 15, 18, 20, 24, 30 ... 詳細表示
I don't receive billing statement every month. How can I ...
If you register "WEB明細サービス", you will not receive billing statement by mail and need ... 詳細表示
What should I send if the address on my ID verification d...
In addition to your ID verification document, please send the utility bill receipt... 詳細表示
I cannot login to Rakuten e-NAVI although I put my user I...
In order to log in to Rakuten e-NAVI you must use the same user ID and password that ... 詳細表示
I cannot login to Rakuten e-NAVI since I forgot my Rakute...
Your Rakuten ID is related with ID and password of Rakuten e-NAVI. If you lost yo... 詳細表示
貸金業法により、以下のケースで収入証明書による年収確認が義務付けられております。 当社のキャッシング枠、または借入額が50万円を超える場合 当社キャッシング枠、または 詳細表示
I'd like to change my personal account information since ...
You can change the information such as your address, phone number, and workplace from h... 詳細表示
How can I check this month's payment?
If you would like to check your this month's payment, please log in to Rakuten e-NAVI f... 詳細表示
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