• FAQ No. : 47573
  • 公開日時 : 2018/02/09 15:11
  • 更新日時 : 2021/03/22 16:01
  • 印刷する

I received a new card, but my current card hasn't expired.


Your current card will continue to work until the expiration date passes.
However, to avoid misplacing your new card or having unauthorized use of the old card,
we advise you to destroy your old card and begin using the new card.


※If you have your money left as Rakuten Edy on your previous card, please use the balance before you dispose of it.
※However, it is possible to transfer your Edy balance to your new card by using the dedicated equipment (Rakuten Edy Reader and Rakuten Edy App etc.).