• FAQ No. : 142910
  • 公開日時 : 2023/01/20 18:31
  • 更新日時 : 2023/02/01 14:54
  • 印刷する

How should I answer the SMS/e-mail of 「ご利用内容ご確認のお願い」?

カテゴリー : 

回答

 We’ve detected doubt of fraud with your Rakuten card. 
We'd like to confirm you whether you recognize the transaction or not.
Rakuten Card was suspected of being fraudulent.
We would like to confirm if you are aware of the transaction.
Check out the details below *Only those who receive SMS/email from us are eligible.
 
 
■corp - The first page
 
■e-NAVI選択 - Select page
 
■e-NAVI確認 - Final confirmation page
 
■完了覚えあり - After selectiong recognize the transaction 
 
■完了覚えなし - After selectiong do not recognize the transaction