• FAQ No. : 46487
  • 公開日時 : 2018/01/30 18:30
  • 更新日時 : 2024/10/10 16:25
  • 印刷する

How do I contact Rakuten Card from outside Japan?

カテゴリー : 

回答

To call from an international location, please confirm the following

■Lost or Stolen Credit Cards (24 hours available phone number)
81(country code)-92-474-9256
 

■Rakuten Card Co., Ltd. Customer Call Center
81(country code)-92-474-6287

※When you hear the voice guidance, follow the steps below.
  1. Press "1" for cardholder.
  2. Press "7" for inquiries about card issuance status and delivery

※Representatives are available from 9:30 a.m. to 5:30 p.m. (Also available on Saturdays, Sundays and national holidays)