To call from an international location, please confirm the following
■Lost or Stolen Credit Cards (24 hours available phone number)
81(country code)-92-474-9256
■Rakuten Card Co., Ltd. Customer Call Center
81(country code)-92-474-6287
※When you hear the voice guidance, follow the steps below.
- Press "1" for cardholder.
- Press "7" for inquiries about card issuance status and delivery
※Representatives are available from 9:30 a.m. to 5:30 p.m. (Also available on Saturdays, Sundays and national holidays)