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  • FAQ No. : 179406
  • 公開日時 : 2025/12/19 16:00

I received a text message (SMS), I want to know if it was delivered by Rakuten Card.

"Rakuten Card may send you a text message (SMS).
Please confirm the following numbers for SMS delivery."

 

Other than Softbank

0570666910, 0570069101, 0923035950, 0923037857, 05058173525, 05058170000, 0120691064, 05038013600, 05038013651, 05038013722, 05038014265, 05038014518, 05038015110, 0923035631, 0923035300, 0922350356, 0032069068

 

Softbank

In addition to the above numbers, you may be notified by 0032069000, 32069000, 21092, 244070, 253000, 27948, 253008, 253001.

 

There is no charge for receiving SMS.
Rakuten Card will send SMS with the following contents.

 

About Card Enrollment

  • Contact regarding card application
  • For customers who were not at home and could not receive their cards
  • Card Renewal Information
  • New Card Application Reward guide
  • Information about Rakuten Group Services

 

About using the card

  • Request for Credit Card Usage Confirmation
  • Request for Credit Card Usage Confirmation Failure to use the card (if the limit is exceeded at the time of use, or if there is an error in the PIN for cash advance use)
  • For customers who have only deactivated their cards and have not been reissued new cards
  • Information on Reissue of Card

 

About the payment

  • Payment Information
  • Information on when your card's credit limit will be reflected after the deduction
  • Information in case of failure to deduct from bank account

 

Other cases

  • Request for return of sealed envelope
  • Request for Proof of Income
  • Apple Pay Authentication
  • One-time password authentication
  • Information about your registered e-mail address

 

Attention

Please note that we may use SMS to send important notices other than those listed above.


   

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