Can Rakuten points be allocated for the payment?

Yes, but only the normal points. The procedure can be made from "Service of Payment wi... 詳細表示

I would like to know is it possible to change my revolvin...

Unfortunately, we are unable to change your revolving payment or monthly payment to o... 詳細表示

How do I dispute a transaction?

We do recommend that you contact the merchant before initiating a dispute, which may ... 詳細表示

With the 2-time payment, do I have to pay interest?

With the 2-time payment, you do not have to pay any interest. You will pay in two inst... 詳細表示

How can I check this month's payment?

If you would like to check your this month's payment, please log in to Rakuten e-NAVI f... 詳細表示

Although the payment was withdrawn from my bank account o...

It will take a few days to confirm your payment and reflect it to your available amou... 詳細表示

I canceled a transaction, and I don't know how the deduct...

The cutoff date for the cancelation is the end of each month. After we receive the d... 詳細表示

I want to cancel Edy Auto Charge

Edy Auto Charge can be canceled in the following ways: "Cancellation at a FamilyMart mu... 詳細表示

What happens if I go over my credit line?

If you exceed your credit line, you will not be able to make any more transactions u... 詳細表示

I don't receive billing statement every month. How can I ...

If you register "WEB明細サービス", you will not receive billing statement by mail and need ... 詳細表示