How can I check this month's payment?
If you would like to check your this month's payment, please log in to Rakuten e-NAVI f... 詳細表示
Credit Cards that are eligible for Cash Advance can be used at cash dispensers, ATM ser... 詳細表示
Can Rakuten points be allocated for the payment?
Yes, but only the normal points. The procedure can be made from "Service of Payment wi... 詳細表示
How do I dispute a transaction?
We do recommend that you contact the merchant before initiating a dispute, which may ... 詳細表示
With the 2-time payment, do I have to pay interest?
With the 2-time payment, you do not have to pay any interest. You will pay in two inst... 詳細表示
I don't receive billing statement every month. How can I ...
If you register "WEB明細サービス", you will not receive billing statement by mail and need ... 詳細表示
I canceled a transaction, and I don't know how the deduct...
The cutoff date for the cancelation is the end of each month. After we receive the d... 詳細表示
What happens if I go over my credit line?
If you exceed your credit line, you will not be able to make any more transactions u... 詳細表示
Although the payment was withdrawn from my bank account o...
It will take a few days to confirm your payment and reflect it to your available amou... 詳細表示
With the bonus payment plan, how can I pay?
You can choose to pay with your bonus either in one time or in two times. ※Please ... 詳細表示
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