How much is the commission charge?

You can use your Rakuten card out of Japan if the shop supports your card brand like ... 詳細表示

When is the cutoff date for billing and the deadline for...

Cutoff date： end of the month Billing month：the following month of card usage Note ... 詳細表示

I would like to know is it possible to change my revolvin...

Unfortunately, we are unable to change your revolving payment or monthly payment to o... 詳細表示

I want to know about payment by bank transfer.

We may ask you to make payment by bank transfer for credit card charges. In that case,... 詳細表示

I would like to know how to check my canceled transaction...

If Rakuten Card receives cancelation data in the same month as you made your purchase, ... 詳細表示

How do I dispute a transaction?

We do recommend that you contact the merchant before initiating a dispute, which may ... 詳細表示

With the 2-time payment, do I have to pay interest?

With the 2-time payment, you do not have to pay any interest. You will pay in two inst... 詳細表示

How can I check this month's payment?

If you would like to check your this month's payment, please log in to Rakuten e-NAVI f... 詳細表示

I would like to know how to request for changing payment ...

After the designated period for changing the payment amount, you can change your paymen... 詳細表示

I want to cancel Edy Auto Charge

Edy Auto Charge can be canceled in the following ways: "Cancellation at a FamilyMart mu... 詳細表示